On August 29, Cindy, Isaiah, and Alli Carr went to the Starbucks on Meijer Drive to enjoy a little treat. When they made their way up to the register, they heard two workers bickering with each other, making the three uncomfortable to start.
“They were just being nasty to each other.” Alli recalls. “That’s not how workers should treat each other, in and out of the workplace.”
When the worker came to take their order, she sighed, like they were a burden and a bother to them. “She asked what we wanted in a very dull tone with no ‘Hi!’ or ‘Hello’. It felt really unprofessional and rude. That’s not how you treat your customers. They’re paying you!” Cindy said.
Cindy told them what she wanted, and then the worker proceeded to stick her dirty hand into the cup that Cindy was about to drink out of just so she could write Cindy’s name on it.
“It was disgusting, really.” Alli said, her face contorted. “We were so appalled by the staff already. Then they started to argue…again!”
They recall that the staff started to argue once more with each other, the one working the register barking at the one who was making the drinks. Cindy, Alli, and Isaiah were sick of it, so they decided to simply leave.
“I remember just saying ‘Uh, we’re good. We don’t need anything.’. The woman working the register just shrugged and shouted to the lady making drinks ‘Nevermind!’. It was weird how she just didn’t care. She didn’t even apologize!”
Once they got away from the Starbucks, Cindy called the Meijer manager, and got the manager to talk to the women. It is unknown whether they were fired or still remain working there.
“We won’t be going back there for a long time. That was the worst service we had ever received at a Starbucks.” Alli concluded.